Refund policy

RETURN & REFUND POLICY

At ALYRE, we want you to love your fragrance. Due to the nature of perfume products and for hygiene and safety reasons, all fragrance sales are final.

Discovery Sets:

If your discovery set arrives damaged or defective, please contact us within 7 days of delivery at contact@alyrefragrances.com with photos of the damage. We will review the issue and provide a replacement or refund when appropriate.

Full-Size Bottles:

For hygiene reasons, we do not accept returns or exchanges on opened or used fragrances. If your order arrives damaged, leaking, or incorrect, please contact us within 7 days of delivery and we will make it right.

Lost or Stolen Packages:

ALYRE is not responsible for packages marked as delivered by the carrier. Please contact the shipping carrier directly for assistance.

Order Cancellations:

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

Questions:

For any questions regarding your order, please contact us at contact@alyrefragrances.com